SHIPPING AND RETURNS

 

NO RETURNS/REFUNDS, AS ALL WATCHES GO INTO PRODUCTION AT THE TIME OF ORDER. EXCHANGES PERMITTED WITHIN 14 DAYS OF DELIVERY.

PLEASE BE AWARE THAT ALL SHIPPING OUTSIDE OF HONG KONG MAY BE SUBJECT TO INTERNATIONAL CUSTOMS FEE’S AT THE RECEIVERS EXPENSE. ALL CUSTOMERS AGREE TO PAY IN FULL FOR ALL ITEMS BEFORE SHIPMENT IS RECEIVED.

EXCHANGES ONLY WITHIN 14 DAYS OF PURCHASE OR RECEIPT. ALL WATCHES MUST BE IN ORIGINAL CONDITION. 

YOU WILL BE RESPONSIBLE FOR PAYING FOR YOUR OWN SHIPPING COSTS FOR RETURNING YOUR ITEM. SHIPPING COSTS ARE NON-REFUNDABLE. 

TO REQUEST AND EXCHANGE, WE REQUIRE AN EMAIL WITH WHAT YOU PURCHASED, ORDER #, ITEM RECEIVED, AND ITEM YOU WANT TO EXCHANGE FOR.

IF YOU NEED TO EXCHANGE THE ITEM, SEND US AN EMAIL AT CONTACT@VICTORDOAN.COM